Pros: Looks great, not too tactical/still professional.Cons: Shoulder straps are too narrow, shoulder straps are not angled to contour to your shoulders, The zip up water bottle holders do not look good when in use, bag is an inch too narrow for some lager laptops.I have now owned this bag for a little over a year and I have used it primarily for school and work, with regular hikes in between. To cut the fluff, it looks great. It has a tactical-ish/semi-rugged look and feel, but the shoulder straps are about an inch too narrow and set at a bad angle that digs into your shoulders. The other problem I have with it is that the bag itself needs to be an inch wider for larger laptops. Otherwise, this would be a perfect bag.